Quality Assurance

Test results and recommendations you can depend on

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It is the policy of Terra Tek Limited to provide its customers with a first class service which fulfils their specified requirements.

The following principles are applied throughout the company:-

  • Full commitment of all personnel to reduce waste and improve customer service.
  • Full commitment of all personnel to active involvement in making improvements.
  • Full commitment to using environmentally friendly operations and promoting wherever possible the recycling of old materials.
  • Full commitment to ongoing training and development of staff.
  • Full understanding by all employees of long term importance of achieving customer satisfaction by providing a consistently high quality range of operations and services.
  • An appreciation that a consistent quality service can only be achieved by ensuring control at each stage of service delivery, with the ultimate aim of achieving “Zero Defects.”

A company wide quality assurance system in compliance with the requirements of BS/EN/ISO 9001 is in operation to ensure customer satisfaction.