Test results and recommendations you can depend on
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It is the policy of Terra Tek Limited to provide its customers with a first class service which fulfils their specified requirements.
The following principles are applied throughout the company:-
- Full commitment of all personnel to reduce waste and improve customer service.
- Full commitment of all personnel to active involvement in making improvements.
- Full commitment to using environmentally friendly operations and promoting wherever possible the recycling of old materials.
- Full commitment to ongoing training and development of staff.
- Full understanding by all employees of long term importance of achieving customer satisfaction by providing a consistently high quality range of operations and services.
- An appreciation that a consistent quality service can only be achieved by ensuring control at each stage of service delivery, with the ultimate aim of achieving “Zero Defects.”
A company wide quality assurance system in compliance with the requirements of BS/EN/ISO 9001 is in operation to ensure customer satisfaction.
